Islamabad: The Fly Jinnah flight 9P858 from Islamabad to Quetta suffered extreme delays on August 13, leaving passengers frustrated and stranded without proper assistance.
Originally scheduled to depart at 7:00 a.m., the airline first notified passengers at 9:30 p.m. on August 12 of a revised departure time of 9:30 a.m. the next day. A second message was sent at 6:40 a.m. on August 13—after many passengers had already left for the airport—pushing the departure to 1:00 p.m.
Upon arriving at Islamabad International Airport, passengers found all Fly Jinnah counters closed and no staff present to guide them. Relying on their own efforts to obtain information, they were informed by an ASF officer that the flight would now depart at 10:00 p.m.
The airport, located 28–30 kilometers from the city, became a waiting ground for passengers, including elderly individuals, women, and children, who were left to endure the prolonged delay with limited facilities and no official communication from the airline.
This incident has raised concerns over passenger care, communication practices, and delay management by the airline.